NAME How to Manage Conflict So It Doesn't Manage You
COURSE STARTS Open Enrollment
COURSE ENDS 7 weeks to complete from date of registration
LEVEL OF TRAINING Aware
CONTACT HOURS 3
COURSE DESCRIPTION

This course describes essential strategies to improve effectiveness when dealing with all types of interpersonal and group conflicts that may be experienced with co-workers, bosses, and employees in the workplace. With the right strategies, even conflict-avoiders and in-your-face confrontational types will learn ways to increase their chances of achieving win-win outcomes, while improving interpersonal communication in the process.


Attachments