NAME Improving Interpersonal Communication and Relationships
INSTRUCTOR Ellen Belzer, MPA
COURSE STARTS Open Enrollment
COURSE ENDS 7 weeks to complete from date of registration
LEVEL OF TRAINING Aware
CONTACT HOURS 3
COURSE DESCRIPTION No matter how effective a communicator you already are, this course will help you communicate with greater impact in all types of workplace interactions. Participants will learn about communication styles that work best in various situations, how to build and maintain trust, how to give and receive input and criticism, how to increase your impact at meetings, ways to improve interprofessional working relationships, how to deliver difficult messages, how to communicate with diplomacy and tact, and how to deal with difficult behaviors more effectively. Whatever your job responsibilities or your position in the hierarchy, this program will offer you an assortment of strategies that can make a real difference in your interpersonal effectiveness and your ability to build and maintain satisfactory working relationships.

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